Insurance, Monitoring and Auditing

Insurance

FFA (Fire & First Aid) LTD holds professional indemnity and public insurance for persons employed.
FFA (Fire & First Aid) LTD will ensure any contracted 3rd party will hold professional indemnity and public insurance.
A copy of the professional indemnity and public insurance will be held on file.

Monitoring and Auditing

FFA (Fire & First Aid) LTD will monitor the effectiveness of competencies through frequent reviews of its documentation, practises, customer feedback, training evaluation forms, and complaints received to ensure compliance with current UK legislation and for continuous improvements. See FFA 0005 – Competency procedure.
FFA (Fire & First Aid) LTD will conduct competency audits on an annual basis or where significant change occurs with legislation or first aid training material.
Results of audits are retained for at least 3 years.
FFA (Fire & First Aid) LTD will be audited and assessed from the external professional bodies and subjected to their procedures and policies.